{"id":26033,"date":"2026-07-14T16:32:17","date_gmt":"2026-07-14T20:32:17","guid":{"rendered":"https:\/\/cccaonline.ca\/?page_id=26033"},"modified":"2026-07-14T17:09:33","modified_gmt":"2026-07-14T21:09:33","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/cccaonline.ca\/eng\/refund-policy","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26033\" class=\"elementor elementor-26033\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-975b4f0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"975b4f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38348a3\" data-id=\"38348a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e90cce5 elementor-widget elementor-widget-html\" data-id=\"e90cce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ================================================================\r\n     CCCA \u9000\u6b3e\u653f\u7b56 \u2014 \u5355\u4e00 Elementor HTML Widget\uff08\u81ea\u5305\u542b\uff09\r\n     \u653e\u7f6e\uff1aElementor \u5168\u5bbd\u6a21\u677f \u2192 Container\uff08\u5bbd\u5ea6 100%\uff0cpadding 0\uff09\u2192 HTML widget\r\n     \u4e0d\u9700\u8981\u6539\u4e3b\u9898\u3001\u4e0d\u9700\u8981\u52a8\u300c\u989d\u5916 CSS\u300d\u3001\u4e0d\u9700\u8981 PHP snippet\u3002\r\n     ================================================================ -->\r\n\r\n<style>\r\n\/* ============================================================\r\n   18. CCCA \u6cd5\u5f8b\u9875\u9762\u901a\u7528\u6837\u5f0f .ccca-legal\r\n   \u9002\u7528\u9875\u9762\uff1a\u9690\u79c1\u653f\u7b56 \/ \u670d\u52a1\u6761\u6b3e \/ \u9000\u6b3e\u653f\u7b56 \/ \u514d\u8d23\u58f0\u660e\r\n   \u5168\u5c40\u6837\u5f0f\uff0c\u56db\u9875\u5171\u7528\u3002\u65b0\u589e\u6cd5\u5f8b\u9875\u9762\u65f6\u65e0\u9700\u518d\u5199 CSS\u3002\r\n   ============================================================ *\/\r\n\r\n\/* ---------- 18.1 Hero\uff08\u9075\u5faa\u5168\u7ad9\u5185\u9875 hero \u6807\u51c6\uff09---------- *\/\r\n.ccca-legal-hero{\r\n  position:relative;\r\n  min-height:460px;\r\n  display:flex;\r\n  align-items:center;\r\n  background:linear-gradient(135deg,#1c1f26 0%,#2b3038 55%,#3a2225 100%);\r\n  color:#fff;\r\n  overflow:hidden;\r\n}\r\n.ccca-legal-hero::after{\r\n  content:\"\";\r\n  position:absolute;\r\n  left:0; right:0; bottom:0;\r\n  height:3px;\r\n  background:#C8102E;\r\n}\r\n.ccca-legal-hero-inner{\r\n  width:min(1160px,calc(100% - 40px));\r\n  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.contact-box{\r\n  background:#1c1f26;\r\n  color:#fff;\r\n  padding:32px 34px;\r\n  margin-top:24px;\r\n}\r\n.ccca-legal-doc .contact-box .org{\r\n  font-family:\"Archivo\",\"Noto Sans SC\",system-ui,sans-serif;\r\n  font-size:19px;\r\n  font-weight:700;\r\n  line-height:1.4;\r\n  margin:0 0 18px;\r\n  color:#fff;\r\n}\r\n.ccca-legal-doc .contact-box dl{\r\n  display:grid;\r\n  grid-template-columns:auto 1fr;\r\n  gap:10px 20px;\r\n  margin:0;\r\n  font-size:15px;\r\n  line-height:1.6;\r\n}\r\n.ccca-legal-doc .contact-box dt{\r\n  color:rgba(255,255,255,.5);\r\n  font-size:12px;\r\n  font-family:\"Archivo\",system-ui,sans-serif;\r\n  letter-spacing:.1em;\r\n  text-transform:uppercase;\r\n  padding-top:3px;\r\n}\r\n.ccca-legal-doc .contact-box dd{margin:0;color:rgba(255,255,255,.92);}\r\n.ccca-legal-doc .contact-box a{color:#fff;text-decoration:underline;}\r\n\r\n@media (max-width:640px){\r\n  .ccca-legal-doc h2{font-size:21px;gap:10px;}\r\n  .ccca-legal-doc section{padding-top:38px;}\r\n  .ccca-legal-doc .contact-box{padding:26px 22px;}\r\n  .ccca-legal-doc .contact-box dl{grid-template-columns:1fr;gap:2px;}\r\n  .ccca-legal-doc .contact-box dt{padding-top:12px;}\r\n}\r\n\r\n\/* \u6253\u5370 *\/\r\n@media print{\r\n  .ccca-legal-bar,.ccca-legal-toc,.ccca-legal-hero{display:none!important;}\r\n  .ccca-legal-layout{display:block;}\r\n  .ccca-legal-doc[hidden]{display:block!important;}\r\n}\r\n<\/style>\r\n\r\n<div class=\"ccca-legal-hero\">\r\n  <div class=\"ccca-legal-hero-inner\">\r\n    <p class=\"eyebrow\">CCCA \u00b7 Legal<\/p>\r\n    <h1>\u9000\u6b3e\u653f\u7b56<br>Refund Policy<\/h1>\r\n    <p class=\"sub\">\u4f1a\u5458\u8d39\u3001\u6d3b\u52a8\u95e8\u7968\u3001\u5e7f\u544a\u8d5e\u52a9\u3001\u9ec4\u9875\u4e0e\u62db\u8058\u53d1\u5e03\u8d39\u9002\u7528\u4e0d\u540c\u89c4\u5219\u3002\u8bf7\u67e5\u9605\u4e0e\u60a8\u8d2d\u4e70\u9879\u76ee\u5bf9\u5e94\u7684\u7ae0\u8282\u3002<\/p>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"ccca-legal\" data-no-translation>\r\n\r\n  <div class=\"ccca-legal-bar\">\r\n    <div class=\"ccca-legal-meta\">\r\n      <span data-t=\"date\"><strong>Effective:<\/strong> July 14, 2026<\/span>\r\n      <span data-t=\"gov\">The English version governs.<\/span>\r\n    <\/div>\r\n    <div class=\"ccca-legal-switch\" role=\"group\" aria-label=\"Language \/ \u8bed\u8a00\">\r\n      <button type=\"button\" data-lang=\"en\" aria-pressed=\"true\">English<\/button>\r\n      <button type=\"button\" data-lang=\"zh\" aria-pressed=\"false\">\u4e2d\u6587<\/button>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"ccca-legal-layout\">\r\n\r\n    <nav class=\"ccca-legal-toc\" aria-label=\"Contents\">\r\n      <h2 data-t=\"toc\">Contents<\/h2>\r\n\r\n      <ol data-toc=\"en\">\r\n        <li><a href=\"#rf-1\">What this policy covers<\/a><\/li>\r\n        <li><a href=\"#rf-2\">Before you buy<\/a><\/li>\r\n        <li><a href=\"#rf-3\">How to request a refund<\/a><\/li>\r\n        <li><a href=\"#rf-4\">Membership fees<\/a><\/li>\r\n        <li><a href=\"#rf-5\">Event tickets<\/a><\/li>\r\n        <li><a href=\"#rf-6\">Advertising and sponsorship<\/a><\/li>\r\n        <li><a href=\"#rf-7\">Directory and job posting fees<\/a><\/li>\r\n        <li><a href=\"#rf-8\">Duplicate charges and errors<\/a><\/li>\r\n        <li><a href=\"#rf-9\">When we cannot deliver<\/a><\/li>\r\n        <li><a href=\"#rf-10\">How refunds are paid<\/a><\/li>\r\n        <li><a href=\"#rf-11\">Chargebacks and payment disputes<\/a><\/li>\r\n        <li><a href=\"#rf-12\">Your rights under Ontario law<\/a><\/li>\r\n        <li><a href=\"#rf-13\">Changes to this policy<\/a><\/li>\r\n        <li><a href=\"#rf-14\">Contact and language<\/a><\/li>\r\n      <\/ol>\r\n\r\n      <ol data-toc=\"zh\" hidden>\r\n        <li><a href=\"#rf-1\">\u672c\u653f\u7b56\u9002\u7528\u8303\u56f4<\/a><\/li>\r\n        <li><a href=\"#rf-2\">\u8d2d\u4e70\u524d\u987b\u77e5<\/a><\/li>\r\n        <li><a href=\"#rf-3\">\u5982\u4f55\u7533\u8bf7\u9000\u6b3e<\/a><\/li>\r\n        <li><a href=\"#rf-4\">\u4f1a\u5458\u8d39<\/a><\/li>\r\n        <li><a href=\"#rf-5\">\u6d3b\u52a8\u95e8\u7968<\/a><\/li>\r\n        <li><a href=\"#rf-6\">\u5e7f\u544a\u4e0e\u8d5e\u52a9<\/a><\/li>\r\n        <li><a href=\"#rf-7\">\u9ec4\u9875\u4e0e\u62db\u8058\u53d1\u5e03\u8d39<\/a><\/li>\r\n        <li><a href=\"#rf-8\">\u91cd\u590d\u6263\u6b3e\u4e0e\u9519\u8bef<\/a><\/li>\r\n        <li><a href=\"#rf-9\">\u6211\u4eec\u65e0\u6cd5\u63d0\u4f9b\u670d\u52a1\u65f6<\/a><\/li>\r\n        <li><a href=\"#rf-10\">\u9000\u6b3e\u5982\u4f55\u652f\u4ed8<\/a><\/li>\r\n        <li><a href=\"#rf-11\">\u62d2\u4ed8\u4e0e\u4ed8\u6b3e\u4e89\u8bae<\/a><\/li>\r\n        <li><a href=\"#rf-12\">\u60a8\u5728\u5b89\u7701\u6cd5\u5f8b\u4e0b\u7684\u6743\u5229<\/a><\/li>\r\n        <li><a href=\"#rf-13\">\u672c\u653f\u7b56\u7684\u4fee\u6539<\/a><\/li>\r\n        <li><a href=\"#rf-14\">\u8054\u7cfb\u65b9\u5f0f\u4e0e\u8bed\u8a00<\/a><\/li>\r\n      <\/ol>\r\n    <\/nav>\r\n\r\n    <!-- ================= ENGLISH \uff08GOVERNING\uff09 ================= -->\r\n    <article class=\"ccca-legal-doc\" data-doc=\"en\">\r\n\r\n      <div class=\"intro\">\r\n        <p>This Refund Policy explains when the <strong>Canadian Chinese Construction Association<\/strong> (\u201c<strong>CCCA<\/strong>\u201d, \u201cwe\u201d, \u201cus\u201d) will and will not refund a payment made through <strong>cccaonline.ca<\/strong>. It forms part of our <a href=\"\/terms-of-service\">Terms of Service<\/a>.<\/p>\r\n        <p>Different rules apply to <strong>membership fees<\/strong>, <strong>event tickets<\/strong>, <strong>advertising and sponsorship<\/strong>, and <strong>directory and job posting fees<\/strong>. Find the section that applies to your purchase.<\/p>\r\n      <\/div>\r\n\r\n      <section id=\"rf-1\">\r\n        <h2><span class=\"num\">01<\/span>What this policy covers<\/h2>\r\n        <p>This policy applies to every payment made to CCCA through this website \u2014 membership fees, event tickets, advertising and sponsorship placements, and any fee for a directory listing or job posting.<\/p>\r\n        <p>All prices are in <strong>Canadian dollars (CAD)<\/strong>, and applicable taxes are shown at checkout. Payments are processed by <strong>Stripe<\/strong>.<\/p>\r\n        <p>Where a signed sponsorship or advertising agreement sets out different refund terms, that agreement prevails for the matters it covers.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-2\">\r\n        <h2><span class=\"num\">02<\/span>Before you buy<\/h2>\r\n        <ul>\r\n          <li><strong>Read the item description at checkout.<\/strong> Membership terms, event dates, ad placement periods and inclusions are shown before you pay.<\/li>\r\n          <li><strong>Nothing renews automatically<\/strong> unless the checkout page clearly says so and you agree to it. Membership does not auto-renew by default \u2014 we will send you a renewal notice and you choose whether to renew.<\/li>\r\n          <li><strong>We do not guarantee results.<\/strong> No refund is available because a directory listing did not bring enquiries, an advertisement did not bring clicks or customers, a job posting did not bring applicants, or membership did not bring business. See section 13 of our <a href=\"\/terms-of-service\">Terms of Service<\/a>.<\/li>\r\n        <\/ul>\r\n      <\/section>\r\n\r\n      <section id=\"rf-3\">\r\n        <h2><span class=\"num\">03<\/span>How to request a refund<\/h2>\r\n        <p>Email us at <a href=\"mailto:info2.ccca@gmail.com\">info2.ccca@gmail.com<\/a> with <strong>\u201cRefund Request\u201d<\/strong> in the subject line, and include:<\/p>\r\n        <ul>\r\n          <li>Your name and the name on the account;<\/li>\r\n          <li>The order number and date of payment;<\/li>\r\n          <li>What you paid for;<\/li>\r\n          <li>Why you are asking for a refund.<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p>We will acknowledge your request <strong>within 3 business days<\/strong> and give you a decision <strong>within 10 business days<\/strong>. If we approve a refund, we will issue it within the timeframe in section 10.<\/p>\r\n        <\/div>\r\n\r\n        <p>A refund request is made on the date we receive your email \u2014 not the date you decided to cancel. Deadlines in this policy are counted from that date.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-4\">\r\n        <h2><span class=\"num\">04<\/span>Membership fees<\/h2>\r\n\r\n        <h3>Before your membership is approved or activated<\/h3>\r\n        <p>If you have paid but your application has not yet been approved and your membership has not been activated, you may cancel and receive a <strong>full refund<\/strong>.<\/p>\r\n\r\n        <h3>Within 7 days of activation<\/h3>\r\n        <p>If your membership has been activated but you have <strong>not yet used any member benefit<\/strong>, you may cancel within <strong>7 days<\/strong> of activation and receive a <strong>full refund<\/strong>.<\/p>\r\n        <p>\u201cUsing a member benefit\u201d includes publishing a directory listing, posting a job, buying an event ticket at the member rate, placing an advertisement at the member rate, or accessing member-only content or events.<\/p>\r\n\r\n        <h3>After 7 days, or once a member benefit has been used<\/h3>\r\n        <p><strong>Membership fees are non-refundable.<\/strong> This applies whether or not you continue to use the membership, and whether or not you cancel part-way through the term. We do not issue partial or pro-rated refunds for the unused part of a membership term.<\/p>\r\n\r\n        <h3>If we decline your application<\/h3>\r\n        <p>If we decline your membership application, we refund the fee <strong>in full<\/strong>.<\/p>\r\n\r\n        <h3>If we suspend or terminate your membership<\/h3>\r\n        <p>If we suspend or terminate your membership because you breached our <a href=\"\/terms-of-service\">Terms of Service<\/a>, <strong>no refund is given<\/strong> for the remainder of the term.<\/p>\r\n        <p>If we end your membership for a reason that is not your fault \u2014 for example, we discontinue a membership tier \u2014 we refund the unused portion of the term on a pro-rated basis.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-5\">\r\n        <h2><span class=\"num\">05<\/span>Event tickets<\/h2>\r\n\r\n        <h3>If you cancel<\/h3>\r\n        <p>Refunds depend on when we receive your request, counted back from the event start date and time:<\/p>\r\n        <ul>\r\n          <li><strong>14 or more days before the event<\/strong> \u2014 full refund;<\/li>\r\n          <li><strong>7 to 13 days before the event<\/strong> \u2014 50% refund;<\/li>\r\n          <li><strong>Fewer than 7 days before the event<\/strong> \u2014 no refund;<\/li>\r\n          <li><strong>Did not attend<\/strong> \u2014 no refund.<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>You can send someone in your place.<\/strong> If you cannot attend, tell us the substitute attendee\u2019s name and email <strong>at least 48 hours before the event<\/strong> and we will transfer your ticket at no charge. This is often better than a partial refund.<\/p>\r\n        <\/div>\r\n\r\n        <h3>If we cancel the event<\/h3>\r\n        <p>You choose: a <strong>full refund<\/strong>, or a <strong>credit<\/strong> of equal value toward a future CCCA event valid for 12 months. Tell us which you prefer; if we do not hear from you within 30 days, we will issue a full refund.<\/p>\r\n\r\n        <h3>If we postpone or move the event<\/h3>\r\n        <p>Your ticket is automatically valid for the new date or venue. If the new arrangement does not work for you, request a <strong>full refund within 14 days<\/strong> of the date we notify you.<\/p>\r\n\r\n        <h3>Free events<\/h3>\r\n        <p>Free events involve no payment and no refund. If you register and cannot attend, please cancel your registration so someone else can take the place.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-6\">\r\n        <h2><span class=\"num\">06<\/span>Advertising and sponsorship<\/h2>\r\n\r\n        <h3>Before the placement starts<\/h3>\r\n        <p>If design, setup, scheduling or publication has <strong>not yet begun<\/strong>, you may cancel and receive a <strong>full refund<\/strong>.<\/p>\r\n\r\n        <h3>After the placement starts<\/h3>\r\n        <p>Once your advertisement has been designed, set up, scheduled or published, <strong>the fee is non-refundable<\/strong>, including where you decide to withdraw the placement early.<\/p>\r\n\r\n        <h3>If we remove your advertisement<\/h3>\r\n        <ul>\r\n          <li><strong>Because it breached our Terms<\/strong> \u2014 no refund;<\/li>\r\n          <li><strong>For any other reason<\/strong> (for example, we change the site, discontinue a placement, or decide the ad is not a fit) \u2014 we refund the unused portion on a pro-rated basis, or offer an equivalent placement, at your choice.<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>Performance is never a ground for refund.<\/strong> We do not guarantee impressions, clicks, enquiries, leads, ranking or any commercial result. Advertisements are displayed on a rotating basis.<\/p>\r\n        <\/div>\r\n\r\n        <p>If you supply incorrect artwork or copy and we have to make changes, that is not a ground for a refund. We will correct it once at no charge as a courtesy.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-7\">\r\n        <h2><span class=\"num\">07<\/span>Directory and job posting fees<\/h2>\r\n        <p>Where a fee is charged for a directory listing or job posting:<\/p>\r\n        <ul>\r\n          <li><strong>Before we begin reviewing or publishing<\/strong> \u2014 you may cancel for a full refund;<\/li>\r\n          <li><strong>Once the listing or posting has been reviewed, edited, published or promoted<\/strong> \u2014 the fee is non-refundable, including where you take it down early or the position is filled;<\/li>\r\n          <li><strong>If we refuse to publish and you have not breached our Terms<\/strong> \u2014 we refund the fee in full;<\/li>\r\n          <li><strong>If we remove it because it breached our Terms<\/strong> \u2014 no refund;<\/li>\r\n          <li><strong>If you supplied incorrect information<\/strong> and the listing needs to be changed, that is not a ground for a refund.<\/li>\r\n        <\/ul>\r\n        <p>We do not refund because a listing produced no enquiries or a posting produced no applicants.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-8\">\r\n        <h2><span class=\"num\">08<\/span>Duplicate charges and errors<\/h2>\r\n        <p>We refund in full, without deduction, where:<\/p>\r\n        <ul>\r\n          <li>You were charged twice for the same item;<\/li>\r\n          <li>You were charged the wrong amount;<\/li>\r\n          <li>A technical fault on our website or in our checkout caused an unintended payment;<\/li>\r\n          <li>You were charged for something you did not order.<\/li>\r\n        <\/ul>\r\n        <p>Tell us as soon as you notice. There is no deadline for this kind of correction, but the sooner you tell us, the faster we can fix it.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-9\">\r\n        <h2><span class=\"num\">09<\/span>When we cannot deliver<\/h2>\r\n        <p>If we cannot provide a service you have paid for, we will offer you \u2014 at your choice \u2014 a <strong>full refund of the undelivered part<\/strong>, a rescheduled or equivalent service, or a credit toward a future purchase.<\/p>\r\n        <p>This applies whether the failure is caused by us or by an event outside our control.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-10\">\r\n        <h2><span class=\"num\">10<\/span>How refunds are paid<\/h2>\r\n        <ul>\r\n          <li>Refunds are issued to the <strong>original payment method<\/strong> only. We cannot refund to a different card, account or person.<\/li>\r\n          <li>Approved refunds are submitted to Stripe <strong>within 5 business days<\/strong> of approval, and in every case <strong>within 15 days<\/strong> where that time limit applies under Ontario law.<\/li>\r\n          <li>Once submitted, the money usually appears on your statement within <strong>5 to 10 business days<\/strong>, depending on your bank or card issuer. That part is outside our control.<\/li>\r\n          <li>Refunds are paid in <strong>Canadian dollars<\/strong>, in the amount originally charged. We are not responsible for exchange-rate movements, foreign transaction fees or bank charges applied by your own bank.<\/li>\r\n          <li><strong>We do not deduct payment processing fees from refunds.<\/strong> Approved refunds are paid in full.<\/li>\r\n          <li>Applicable taxes are refunded along with the refunded amount.<\/li>\r\n        <\/ul>\r\n      <\/section>\r\n\r\n      <section id=\"rf-11\">\r\n        <h2><span class=\"num\">11<\/span>Chargebacks and payment disputes<\/h2>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>Please contact us before you file a chargeback.<\/strong> Most issues are a duplicate charge, a misunderstanding about what was included, or a cancellation we would have approved anyway. Email us and we will usually resolve it faster than your bank can.<\/p>\r\n        <\/div>\r\n\r\n        <p>If you file a chargeback, we will respond to it with our records of the transaction and this policy. Where a chargeback is filed for a payment that is not refundable under this policy, we may suspend the related membership, listing, posting or placement until the matter is resolved, and we may recover any fees we incur.<\/p>\r\n        <p>Nothing here affects any right you have under Ontario law to request a chargeback from your credit card issuer \u2014 see section 12.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-12\">\r\n        <h2><span class=\"num\">12<\/span>Your rights under Ontario law<\/h2>\r\n        <p>Ontario law does not require a business to give a refund simply because a customer changes their mind. But it does require that a published refund policy be <strong>clear<\/strong> and that the business <strong>follow it<\/strong>. That is what this policy is for.<\/p>\r\n        <p>Separately, the <strong>Consumer Protection Act, 2002<\/strong> (Ontario) gives additional rights to <strong>consumers<\/strong> \u2014 individuals buying for personal, family or household purposes \u2014 for internet agreements over <strong>CAD $50<\/strong>. These include the right to cancel where required information was not disclosed before the agreement, the right to cancel where a service is not supplied within 30 days of the specified date, a requirement that refunds due under the Act be paid <strong>within 15 days<\/strong>, and the right to request a credit card chargeback if they are not.<\/p>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>Note on business purchases.<\/strong> A company buying a corporate membership, an advertising placement or a job posting for business purposes is generally <strong>not<\/strong> a \u201cconsumer\u201d transaction under the Act, and those statutory consumer rights generally do not apply. An individual buying an event ticket for personal attendance usually is.<\/p>\r\n          <p><strong>Where the Act does apply, nothing in this policy limits or waives your rights under it.<\/strong> Those rights cannot be contracted out of, and they prevail over anything inconsistent in this policy.<\/p>\r\n        <\/div>\r\n\r\n        <p>If you believe we have not followed this policy, contact us first. You may also contact Ontario\u2019s Ministry of Public and Business Service Delivery, which handles consumer complaints.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-13\">\r\n        <h2><span class=\"num\">13<\/span>Changes to this policy<\/h2>\r\n        <p>We may update this policy. The updated version is posted on this page with a new effective date.<\/p>\r\n        <p><strong>The version in effect on the date you paid is the version that applies to that purchase.<\/strong> A change to this policy does not change the terms of an order you have already placed.<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-14\">\r\n        <h2><span class=\"num\">14<\/span>Contact and language<\/h2>\r\n\r\n        <div class=\"contact-box\">\r\n          <p class=\"org\">Canadian Chinese Construction Association<\/p>\r\n          <dl>\r\n            <dt>Address<\/dt>\r\n            <dd>3445 Kennedy Road, Toronto, Ontario, Canada M1V 4Y3<\/dd>\r\n            <dt>Phone<\/dt>\r\n            <dd>647-906-2638<\/dd>\r\n            <dt>Email<\/dt>\r\n            <dd><a href=\"mailto:info2.ccca@gmail.com\">info2.ccca@gmail.com<\/a><\/dd>\r\n            <dt>Subject line<\/dt>\r\n            <dd>Write \u201cRefund Request\u201d in the subject of your email.<\/dd>\r\n          <\/dl>\r\n        <\/div>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>Language.<\/strong> This policy is published in English and Chinese. <strong>The English version is the official version and governs.<\/strong> The Chinese version is provided for convenience only. If there is any difference between them, the English version prevails.<\/p>\r\n        <\/div>\r\n      <\/section>\r\n\r\n    <\/article>\r\n\r\n    <!-- ================= \u4e2d\u6587\uff08\u53c2\u8003\u8bd1\u6587\uff09 ================= -->\r\n    <article class=\"ccca-legal-doc\" data-doc=\"zh\" hidden>\r\n\r\n      <div class=\"intro\">\r\n        <p>\u672c\u9000\u6b3e\u653f\u7b56\u8bf4\u660e<strong>\u52a0\u62ff\u5927\u52a0\u4e2d\u5efa\u7b51\u534f\u4f1a<\/strong>\uff08\"<strong>CCCA<\/strong>\"\"\u672c\u534f\u4f1a\"\u6216\"\u6211\u4eec\"\uff09\u5728\u4f55\u79cd\u60c5\u51b5\u4e0b\u4f1a\u3001\u4ee5\u53ca\u4e0d\u4f1a\u9000\u8fd8\u901a\u8fc7 <strong>cccaonline.ca<\/strong> \u652f\u4ed8\u7684\u6b3e\u9879\u3002\u672c\u653f\u7b56\u6784\u6210<a href=\"\/terms-of-service\">\u300a\u670d\u52a1\u6761\u6b3e\u300b<\/a>\u7684\u4e00\u90e8\u5206\u3002<\/p>\r\n        <p><strong>\u4f1a\u5458\u8d39<\/strong>\u3001<strong>\u6d3b\u52a8\u95e8\u7968<\/strong>\u3001<strong>\u5e7f\u544a\u4e0e\u8d5e\u52a9<\/strong>\u3001<strong>\u9ec4\u9875\u4e0e\u62db\u8058\u53d1\u5e03\u8d39<\/strong>\u9002\u7528\u4e0d\u540c\u89c4\u5219\u3002\u8bf7\u67e5\u9605\u4e0e\u60a8\u8d2d\u4e70\u9879\u76ee\u5bf9\u5e94\u7684\u7ae0\u8282\u3002<\/p>\r\n      <\/div>\r\n\r\n      <section id=\"rf-1\">\r\n        <h2><span class=\"num\">01<\/span>\u672c\u653f\u7b56\u9002\u7528\u8303\u56f4<\/h2>\r\n        <p>\u672c\u653f\u7b56\u9002\u7528\u4e8e\u60a8\u901a\u8fc7\u672c\u7f51\u7ad9\u5411 CCCA \u652f\u4ed8\u7684\u6bcf\u4e00\u7b14\u6b3e\u9879\u2014\u2014\u4f1a\u5458\u8d39\u3001\u6d3b\u52a8\u95e8\u7968\u3001\u5e7f\u544a\u4e0e\u8d5e\u52a9\u4f4d\uff0c\u4ee5\u53ca\u4efb\u4f55\u9ec4\u9875\u6216\u62db\u8058\u53d1\u5e03\u8d39\u7528\u3002<\/p>\r\n        <p>\u6240\u6709\u4ef7\u683c\u5747\u4ee5<strong>\u52a0\u5143\uff08CAD\uff09<\/strong>\u8ba1\u4ef7\uff0c\u9002\u7528\u7a0e\u9879\u5728\u7ed3\u8d26\u65f6\u663e\u793a\u3002\u4ed8\u6b3e\u7531 <strong>Stripe<\/strong> \u5904\u7406\u3002<\/p>\r\n        <p>\u5982\u5df2\u7b7e\u7f72\u7684\u8d5e\u52a9\u6216\u5e7f\u544a\u534f\u8bae\u53e6\u6709\u9000\u6b3e\u7ea6\u5b9a\uff0c\u5c31\u8be5\u534f\u8bae\u6db5\u76d6\u7684\u4e8b\u9879\uff0c\u4ee5\u8be5\u534f\u8bae\u4e3a\u51c6\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-2\">\r\n        <h2><span class=\"num\">02<\/span>\u8d2d\u4e70\u524d\u987b\u77e5<\/h2>\r\n        <ul>\r\n          <li><strong>\u8bf7\u9605\u8bfb\u7ed3\u8d26\u9875\u7684\u9879\u76ee\u8bf4\u660e\u3002<\/strong>\u4f1a\u5458\u671f\u9650\u3001\u6d3b\u52a8\u65e5\u671f\u3001\u5e7f\u544a\u6295\u653e\u5468\u671f\u53ca\u5305\u542b\u5185\u5bb9\uff0c\u5747\u5728\u60a8\u4ed8\u6b3e\u524d\u5217\u660e\u3002<\/li>\r\n          <li><strong>\u4efb\u4f55\u9879\u76ee\u90fd\u4e0d\u4f1a\u81ea\u52a8\u7eed\u8d39<\/strong>\uff0c\u9664\u975e\u7ed3\u8d26\u9875\u9762\u660e\u786e\u8bf4\u660e\u4e14\u60a8\u5df2\u540c\u610f\u3002\u4f1a\u5458\u9ed8\u8ba4<strong>\u4e0d\u81ea\u52a8\u7eed\u8ba2<\/strong>\u2014\u2014\u6211\u4eec\u4f1a\u5411\u60a8\u53d1\u9001\u7eed\u8ba2\u901a\u77e5\uff0c\u7531\u60a8\u51b3\u5b9a\u662f\u5426\u7eed\u8ba2\u3002<\/li>\r\n          <li><strong>\u6211\u4eec\u4e0d\u4fdd\u8bc1\u4efb\u4f55\u6210\u679c\u3002<\/strong>\u9ec4\u9875\u6ca1\u5e26\u6765\u8be2\u76d8\u3001\u5e7f\u544a\u6ca1\u5e26\u6765\u70b9\u51fb\u6216\u5ba2\u6237\u3001\u62db\u8058\u6ca1\u6536\u5230\u7b80\u5386\u3001\u5165\u4f1a\u6ca1\u5e26\u6765\u751f\u610f\u2014\u2014\u8fd9\u4e9b\u90fd\u4e0d\u6784\u6210\u9000\u6b3e\u7406\u7531\u3002\u8be6\u89c1<a href=\"\/terms-of-service\">\u300a\u670d\u52a1\u6761\u6b3e\u300b<\/a>\u7b2c 13 \u8282\u3002<\/li>\r\n        <\/ul>\r\n      <\/section>\r\n\r\n      <section id=\"rf-3\">\r\n        <h2><span class=\"num\">03<\/span>\u5982\u4f55\u7533\u8bf7\u9000\u6b3e<\/h2>\r\n        <p>\u8bf7\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u81f3 <a href=\"mailto:info2.ccca@gmail.com\">info2.ccca@gmail.com<\/a>\uff0c\u90ae\u4ef6\u6807\u9898\u6ce8\u660e <strong>\"\u9000\u6b3e\u7533\u8bf7\"\u6216\"Refund Request\"<\/strong>\uff0c\u5e76\u5199\u660e\uff1a<\/p>\r\n        <ul>\r\n          <li>\u60a8\u7684\u59d3\u540d\u53ca\u8d26\u6237\u540d\u79f0\uff1b<\/li>\r\n          <li>\u8ba2\u5355\u7f16\u53f7\u53ca\u4ed8\u6b3e\u65e5\u671f\uff1b<\/li>\r\n          <li>\u60a8\u6240\u8d2d\u4e70\u7684\u9879\u76ee\uff1b<\/li>\r\n          <li>\u7533\u8bf7\u9000\u6b3e\u7684\u539f\u56e0\u3002<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p>\u6211\u4eec\u5c06\u5728 <strong>3 \u4e2a\u5de5\u4f5c\u65e5\u5185<\/strong>\u786e\u8ba4\u6536\u5230\u60a8\u7684\u7533\u8bf7\uff0c\u5e76\u5728 <strong>10 \u4e2a\u5de5\u4f5c\u65e5\u5185<\/strong>\u7ed9\u51fa\u5904\u7406\u7ed3\u679c\u3002\u5982\u83b7\u6279\u51c6\uff0c\u6211\u4eec\u5c06\u6309\u7b2c 10 \u8282\u7684\u65f6\u9650\u652f\u4ed8\u9000\u6b3e\u3002<\/p>\r\n        <\/div>\r\n\r\n        <p>\u9000\u6b3e\u7533\u8bf7\u4ee5<strong>\u6211\u4eec\u6536\u5230\u60a8\u90ae\u4ef6\u7684\u65e5\u671f<\/strong>\u4e3a\u51c6\uff0c\u800c\u975e\u60a8\u51b3\u5b9a\u53d6\u6d88\u7684\u65e5\u671f\u3002\u672c\u653f\u7b56\u4e2d\u7684\u5404\u9879\u671f\u9650\u5747\u81ea\u8be5\u65e5\u8d77\u8ba1\u7b97\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-4\">\r\n        <h2><span class=\"num\">04<\/span>\u4f1a\u5458\u8d39<\/h2>\r\n\r\n        <h3>\u4f1a\u5458\u5c1a\u672a\u6279\u51c6\u6216\u5f00\u901a\u524d<\/h3>\r\n        <p>\u5982\u679c\u60a8\u5df2\u4ed8\u6b3e\uff0c\u4f46\u7533\u8bf7\u5c1a\u672a\u83b7\u6279\u3001\u4f1a\u5458\u5c1a\u672a\u5f00\u901a\uff0c\u60a8\u53ef\u4ee5\u53d6\u6d88\u5e76\u83b7\u5f97<strong>\u5168\u989d\u9000\u6b3e<\/strong>\u3002<\/p>\r\n\r\n        <h3>\u5f00\u901a\u540e 7 \u5929\u5185<\/h3>\r\n        <p>\u5982\u679c\u4f1a\u5458\u5df2\u5f00\u901a\uff0c\u4f46\u60a8<strong>\u5c1a\u672a\u4f7f\u7528\u4efb\u4f55\u4f1a\u5458\u6743\u76ca<\/strong>\uff0c\u60a8\u53ef\u4ee5\u5728\u5f00\u901a\u540e <strong>7 \u5929\u5185<\/strong>\u53d6\u6d88\u5e76\u83b7\u5f97<strong>\u5168\u989d\u9000\u6b3e<\/strong>\u3002<\/p>\r\n        <p>\"\u4f7f\u7528\u4f1a\u5458\u6743\u76ca\"\u5305\u62ec\uff1a\u53d1\u5e03\u9ec4\u9875\u3001\u53d1\u5e03\u62db\u8058\u4fe1\u606f\u3001\u4ee5\u4f1a\u5458\u4ef7\u8d2d\u4e70\u6d3b\u52a8\u95e8\u7968\u3001\u4ee5\u4f1a\u5458\u4ef7\u6295\u653e\u5e7f\u544a\uff0c\u6216\u8bbf\u95ee\u4f1a\u5458\u4e13\u5c5e\u5185\u5bb9\u6216\u6d3b\u52a8\u3002<\/p>\r\n\r\n        <h3>\u8d85\u8fc7 7 \u5929\uff0c\u6216\u5df2\u4f7f\u7528\u4f1a\u5458\u6743\u76ca\u540e<\/h3>\r\n        <p><strong>\u4f1a\u5458\u8d39\u4e0d\u4e88\u9000\u8fd8\u3002<\/strong>\u65e0\u8bba\u60a8\u6b64\u540e\u662f\u5426\u7ee7\u7eed\u4f7f\u7528\u4f1a\u5458\u8d44\u683c\uff0c\u4e5f\u65e0\u8bba\u60a8\u662f\u5426\u5728\u4f1a\u5458\u671f\u4e2d\u9014\u53d6\u6d88\uff0c\u5747\u9002\u7528\u6b64\u89c4\u5219\u3002\u6211\u4eec\u4e0d\u5bf9\u4f1a\u5458\u671f\u672a\u4f7f\u7528\u90e8\u5206\u4f5c\u6309\u6bd4\u4f8b\u9000\u6b3e\u6216\u90e8\u5206\u9000\u6b3e\u3002<\/p>\r\n\r\n        <h3>\u5982\u679c\u6211\u4eec\u62d2\u7edd\u60a8\u7684\u7533\u8bf7<\/h3>\r\n        <p>\u5982\u679c\u6211\u4eec\u62d2\u7edd\u60a8\u7684\u4f1a\u5458\u7533\u8bf7\uff0c\u5c06<strong>\u5168\u989d\u9000\u8fd8<\/strong>\u8d39\u7528\u3002<\/p>\r\n\r\n        <h3>\u5982\u679c\u6211\u4eec\u6682\u505c\u6216\u7ec8\u6b62\u60a8\u7684\u4f1a\u5458\u8d44\u683c<\/h3>\r\n        <p>\u5982\u679c\u56e0\u60a8\u8fdd\u53cd<a href=\"\/terms-of-service\">\u300a\u670d\u52a1\u6761\u6b3e\u300b<\/a>\u800c\u6682\u505c\u6216\u7ec8\u6b62\u4f1a\u5458\u8d44\u683c\uff0c\u5269\u4f59\u671f\u9650<strong>\u4e0d\u4e88\u9000\u6b3e<\/strong>\u3002<\/p>\r\n        <p>\u5982\u679c\u7ec8\u6b62\u539f\u56e0\u4e0d\u53ef\u5f52\u8d23\u4e8e\u60a8\u2014\u2014\u4f8b\u5982\u6211\u4eec\u505c\u6b62\u67d0\u4e2a\u4f1a\u5458\u7ea7\u522b\u2014\u2014\u6211\u4eec\u5c06\u6309\u6bd4\u4f8b\u9000\u8fd8\u672a\u4f7f\u7528\u671f\u9650\u7684\u8d39\u7528\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-5\">\r\n        <h2><span class=\"num\">05<\/span>\u6d3b\u52a8\u95e8\u7968<\/h2>\r\n\r\n        <h3>\u60a8\u4e3b\u52a8\u53d6\u6d88<\/h3>\r\n        <p>\u9000\u6b3e\u91d1\u989d\u53d6\u51b3\u4e8e\u6211\u4eec\u6536\u5230\u7533\u8bf7\u7684\u65f6\u95f4\uff0c\u81ea\u6d3b\u52a8\u5f00\u59cb\u65e5\u671f\u548c\u65f6\u95f4\u5012\u63a8\u8ba1\u7b97\uff1a<\/p>\r\n        <ul>\r\n          <li><strong>\u6d3b\u52a8\u524d 14 \u5929\u6216\u4ee5\u4e0a<\/strong> \u2014\u2014 \u5168\u989d\u9000\u6b3e\uff1b<\/li>\r\n          <li><strong>\u6d3b\u52a8\u524d 7 \u81f3 13 \u5929<\/strong> \u2014\u2014 \u9000\u8fd8 50%\uff1b<\/li>\r\n          <li><strong>\u6d3b\u52a8\u524d\u4e0d\u8db3 7 \u5929<\/strong> \u2014\u2014 \u4e0d\u4e88\u9000\u6b3e\uff1b<\/li>\r\n          <li><strong>\u672a\u5230\u573a<\/strong> \u2014\u2014 \u4e0d\u4e88\u9000\u6b3e\u3002<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>\u60a8\u53ef\u4ee5\u6539\u7531\u4ed6\u4eba\u51fa\u5e2d\u3002<\/strong>\u5982\u60a8\u672c\u4eba\u65e0\u6cd5\u53c2\u52a0\uff0c\u8bf7\u5728<strong>\u6d3b\u52a8\u5f00\u59cb\u524d\u81f3\u5c11 48 \u5c0f\u65f6<\/strong>\u544a\u77e5\u6211\u4eec\u66ff\u4ee3\u51fa\u5e2d\u8005\u7684\u59d3\u540d\u548c\u7535\u5b50\u90ae\u7bb1\uff0c\u6211\u4eec\u5c06\u514d\u8d39\u4e3a\u60a8\u8f6c\u8ba9\u95e8\u7968\u3002\u591a\u6570\u60c5\u51b5\u4e0b\u8fd9\u6bd4\u90e8\u5206\u9000\u6b3e\u66f4\u5212\u7b97\u3002<\/p>\r\n        <\/div>\r\n\r\n        <h3>\u5982\u679c\u6211\u4eec\u53d6\u6d88\u6d3b\u52a8<\/h3>\r\n        <p>\u7531\u60a8\u9009\u62e9\uff1a<strong>\u5168\u989d\u9000\u6b3e<\/strong>\uff0c\u6216\u7b49\u503c\u7684<strong>\u62b5\u6263\u5238<\/strong>\uff08\u53ef\u7528\u4e8e\u4eca\u540e 12 \u4e2a\u6708\u5185\u7684 CCCA \u6d3b\u52a8\uff09\u3002\u8bf7\u544a\u77e5\u6211\u4eec\u60a8\u7684\u9009\u62e9\uff1b\u5982 30 \u5929\u5185\u672a\u6536\u5230\u60a8\u7684\u56de\u590d\uff0c\u6211\u4eec\u5c06\u76f4\u63a5\u529e\u7406\u5168\u989d\u9000\u6b3e\u3002<\/p>\r\n\r\n        <h3>\u5982\u679c\u6211\u4eec\u5ef6\u671f\u6216\u66f4\u6539\u6d3b\u52a8\u5730\u70b9<\/h3>\r\n        <p>\u60a8\u7684\u95e8\u7968\u5c06\u81ea\u52a8\u5bf9\u65b0\u65e5\u671f\u6216\u65b0\u5730\u70b9\u6709\u6548\u3002\u5982\u65b0\u5b89\u6392\u4e0d\u9002\u5408\u60a8\uff0c\u8bf7\u5728\u6211\u4eec\u901a\u77e5\u4e4b\u65e5\u8d77 <strong>14 \u5929\u5185<\/strong>\u7533\u8bf7<strong>\u5168\u989d\u9000\u6b3e<\/strong>\u3002<\/p>\r\n\r\n        <h3>\u514d\u8d39\u6d3b\u52a8<\/h3>\r\n        <p>\u514d\u8d39\u6d3b\u52a8\u4e0d\u6d89\u53ca\u4ed8\u6b3e\uff0c\u4e5f\u4e0d\u6d89\u53ca\u9000\u6b3e\u3002\u5982\u60a8\u5df2\u62a5\u540d\u4f46\u65e0\u6cd5\u51fa\u5e2d\uff0c\u8bf7\u53d6\u6d88\u62a5\u540d\uff0c\u4ee5\u4fbf\u628a\u540d\u989d\u7559\u7ed9\u4ed6\u4eba\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-6\">\r\n        <h2><span class=\"num\">06<\/span>\u5e7f\u544a\u4e0e\u8d5e\u52a9<\/h2>\r\n\r\n        <h3>\u6295\u653e\u5f00\u59cb\u524d<\/h3>\r\n        <p>\u5982\u679c\u8bbe\u8ba1\u3001\u8bbe\u7f6e\u3001\u6392\u671f\u6216\u53d1\u5e03<strong>\u5c1a\u672a\u5f00\u59cb<\/strong>\uff0c\u60a8\u53ef\u4ee5\u53d6\u6d88\u5e76\u83b7\u5f97<strong>\u5168\u989d\u9000\u6b3e<\/strong>\u3002<\/p>\r\n\r\n        <h3>\u6295\u653e\u5f00\u59cb\u540e<\/h3>\r\n        <p>\u4e00\u65e6\u5e7f\u544a\u5df2\u5b8c\u6210\u8bbe\u8ba1\u3001\u8bbe\u7f6e\u3001\u6392\u671f\u6216\u53d1\u5e03\uff0c<strong>\u8d39\u7528\u4e0d\u4e88\u9000\u8fd8<\/strong>\uff0c\u5305\u62ec\u60a8\u4e2d\u9014\u51b3\u5b9a\u64a4\u4e0b\u5e7f\u544a\u7684\u60c5\u5f62\u3002<\/p>\r\n\r\n        <h3>\u5982\u679c\u6211\u4eec\u64a4\u4e0b\u60a8\u7684\u5e7f\u544a<\/h3>\r\n        <ul>\r\n          <li><strong>\u56e0\u8fdd\u53cd\u300a\u670d\u52a1\u6761\u6b3e\u300b<\/strong> \u2014\u2014 \u4e0d\u4e88\u9000\u6b3e\uff1b<\/li>\r\n          <li><strong>\u5176\u4ed6\u4efb\u4f55\u539f\u56e0<\/strong>\uff08\u4f8b\u5982\u6211\u4eec\u6539\u7248\u7f51\u7ad9\u3001\u505c\u6b62\u67d0\u4e2a\u5e7f\u544a\u4f4d\uff0c\u6216\u8ba4\u4e3a\u8be5\u5e7f\u544a\u4e0d\u5408\u9002\uff09\u2014\u2014 \u7531\u60a8\u9009\u62e9\uff1a\u6309\u6bd4\u4f8b\u9000\u8fd8\u672a\u4f7f\u7528\u90e8\u5206\uff0c\u6216\u63d0\u4f9b\u7b49\u503c\u7684\u66ff\u4ee3\u5e7f\u544a\u4f4d\u3002<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>\u6295\u653e\u6548\u679c\u6c38\u8fdc\u4e0d\u6784\u6210\u9000\u6b3e\u7406\u7531\u3002<\/strong>\u6211\u4eec\u4e0d\u4fdd\u8bc1\u66dd\u5149\u91cf\u3001\u70b9\u51fb\u91cf\u3001\u8be2\u76d8\u3001\u7ebf\u7d22\u3001\u6392\u540d\u6216\u4efb\u4f55\u5546\u4e1a\u6210\u679c\u3002\u5e7f\u544a\u4ee5\u8f6e\u64ad\u65b9\u5f0f\u5c55\u793a\u3002<\/p>\r\n        <\/div>\r\n\r\n        <p>\u5982\u56e0\u60a8\u63d0\u4f9b\u7684\u7d20\u6750\u6216\u6587\u6848\u6709\u8bef\u800c\u9700\u8981\u4fee\u6539\uff0c\u4e0d\u6784\u6210\u9000\u6b3e\u7406\u7531\u3002\u4f5c\u4e3a\u670d\u52a1\uff0c\u6211\u4eec\u5c06\u514d\u8d39\u4e3a\u60a8\u66f4\u6b63\u4e00\u6b21\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-7\">\r\n        <h2><span class=\"num\">07<\/span>\u9ec4\u9875\u4e0e\u62db\u8058\u53d1\u5e03\u8d39<\/h2>\r\n        <p>\u5982\u9ec4\u9875\u6216\u62db\u8058\u4fe1\u606f\u7684\u53d1\u5e03\u6d89\u53ca\u6536\u8d39\uff1a<\/p>\r\n        <ul>\r\n          <li><strong>\u5728\u6211\u4eec\u5f00\u59cb\u5ba1\u6838\u6216\u53d1\u5e03\u4e4b\u524d<\/strong> \u2014\u2014 \u53ef\u53d6\u6d88\u5e76\u5168\u989d\u9000\u6b3e\uff1b<\/li>\r\n          <li><strong>\u4e00\u65e6\u5df2\u7ecf\u5ba1\u6838\u3001\u7f16\u8f91\u3001\u53d1\u5e03\u6216\u63a8\u5e7f<\/strong> \u2014\u2014 \u8d39\u7528\u4e0d\u4e88\u9000\u8fd8\uff0c\u5305\u62ec\u60a8\u63d0\u524d\u64a4\u4e0b\u3001\u6216\u804c\u4f4d\u5df2\u62db\u5230\u4eba\u7684\u60c5\u5f62\uff1b<\/li>\r\n          <li><strong>\u5982\u679c\u6211\u4eec\u62d2\u7edd\u53d1\u5e03\u3001\u4e14\u60a8\u5e76\u672a\u8fdd\u53cd\u300a\u670d\u52a1\u6761\u6b3e\u300b<\/strong> \u2014\u2014 \u5168\u989d\u9000\u8fd8\u8d39\u7528\uff1b<\/li>\r\n          <li><strong>\u5982\u679c\u56e0\u8fdd\u53cd\u300a\u670d\u52a1\u6761\u6b3e\u300b\u800c\u88ab\u6211\u4eec\u5220\u9664<\/strong> \u2014\u2014 \u4e0d\u4e88\u9000\u6b3e\uff1b<\/li>\r\n          <li><strong>\u5982\u56e0\u60a8\u63d0\u4f9b\u7684\u8d44\u6599\u6709\u8bef<\/strong>\u800c\u9700\u8981\u4fee\u6539\uff0c\u4e0d\u6784\u6210\u9000\u6b3e\u7406\u7531\u3002<\/li>\r\n        <\/ul>\r\n        <p>\u9ec4\u9875\u6ca1\u5e26\u6765\u8be2\u76d8\u3001\u62db\u8058\u6ca1\u6536\u5230\u7b80\u5386\uff0c\u5747\u4e0d\u4e88\u9000\u6b3e\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-8\">\r\n        <h2><span class=\"num\">08<\/span>\u91cd\u590d\u6263\u6b3e\u4e0e\u9519\u8bef<\/h2>\r\n        <p>\u5728\u4e0b\u5217\u60c5\u51b5\u4e0b\uff0c\u6211\u4eec\u5c06<strong>\u5168\u989d\u9000\u6b3e\u3001\u4e0d\u4f5c\u4efb\u4f55\u6263\u51cf<\/strong>\uff1a<\/p>\r\n        <ul>\r\n          <li>\u540c\u4e00\u9879\u76ee\u88ab\u91cd\u590d\u6263\u6b3e\uff1b<\/li>\r\n          <li>\u6263\u6b3e\u91d1\u989d\u6709\u8bef\uff1b<\/li>\r\n          <li>\u672c\u7f51\u7ad9\u6216\u7ed3\u8d26\u7cfb\u7edf\u7684\u6280\u672f\u6545\u969c\u5bfc\u81f4\u975e\u672c\u610f\u7684\u4ed8\u6b3e\uff1b<\/li>\r\n          <li>\u60a8\u88ab\u6536\u53d6\u4e86\u5e76\u672a\u8ba2\u8d2d\u7684\u9879\u76ee\u7684\u8d39\u7528\u3002<\/li>\r\n        <\/ul>\r\n        <p>\u8bf7\u5728\u53d1\u73b0\u540e\u5c3d\u5feb\u544a\u77e5\u6211\u4eec\u3002\u6b64\u7c7b\u66f4\u6b63\u6ca1\u6709\u7533\u8bf7\u671f\u9650\uff0c\u4f46\u8d8a\u65e9\u544a\u77e5\uff0c\u6211\u4eec\u5904\u7406\u5f97\u8d8a\u5feb\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-9\">\r\n        <h2><span class=\"num\">09<\/span>\u6211\u4eec\u65e0\u6cd5\u63d0\u4f9b\u670d\u52a1\u65f6<\/h2>\r\n        <p>\u5982\u679c\u6211\u4eec\u65e0\u6cd5\u63d0\u4f9b\u60a8\u5df2\u4ed8\u6b3e\u7684\u670d\u52a1\uff0c\u6211\u4eec\u5c06\u7531\u60a8\u9009\u62e9\uff1a<strong>\u5168\u989d\u9000\u8fd8\u672a\u63d0\u4f9b\u90e8\u5206\u7684\u8d39\u7528<\/strong>\u3001\u6539\u671f\u6216\u63d0\u4f9b\u7b49\u503c\u670d\u52a1\u3001\u6216\u7528\u4e8e\u4eca\u540e\u8d2d\u4e70\u7684\u62b5\u6263\u5238\u3002<\/p>\r\n        <p>\u65e0\u8bba\u8be5\u60c5\u5f62\u662f\u7531\u6211\u4eec\u9020\u6210\uff0c\u8fd8\u662f\u7531\u6211\u4eec\u65e0\u6cd5\u63a7\u5236\u7684\u4e8b\u4ef6\u9020\u6210\uff0c\u5747\u9002\u7528\u672c\u6761\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-10\">\r\n        <h2><span class=\"num\">10<\/span>\u9000\u6b3e\u5982\u4f55\u652f\u4ed8<\/h2>\r\n        <ul>\r\n          <li>\u9000\u6b3e\u4ec5\u9000\u56de<strong>\u539f\u4ed8\u6b3e\u65b9\u5f0f<\/strong>\u3002\u6211\u4eec\u65e0\u6cd5\u9000\u81f3\u5176\u4ed6\u94f6\u884c\u5361\u3001\u8d26\u6237\u6216\u4ed6\u4eba\u3002<\/li>\r\n          <li>\u83b7\u6279\u51c6\u7684\u9000\u6b3e\u5c06\u5728\u6279\u51c6\u540e <strong>5 \u4e2a\u5de5\u4f5c\u65e5\u5185<\/strong>\u63d0\u4ea4\u81f3 Stripe\uff1b\u5728\u5b89\u7701\u6cd5\u5f8b\u89c4\u5b9a\u9002\u7528\u8be5\u65f6\u9650\u7684\u60c5\u5f62\u4e0b\uff0c\u4e00\u5f8b\u5728 <strong>15 \u5929\u5185<\/strong>\u5b8c\u6210\u3002<\/li>\r\n          <li>\u63d0\u4ea4\u540e\uff0c\u6b3e\u9879\u901a\u5e38\u5728 <strong>5 \u81f3 10 \u4e2a\u5de5\u4f5c\u65e5\u5185<\/strong>\u663e\u793a\u5728\u60a8\u7684\u8d26\u5355\u4e0a\uff0c\u5177\u4f53\u53d6\u51b3\u4e8e\u60a8\u7684\u94f6\u884c\u6216\u53d1\u5361\u673a\u6784\u3002\u8fd9\u4e00\u73af\u8282\u4e0d\u5728\u6211\u4eec\u7684\u63a7\u5236\u8303\u56f4\u5185\u3002<\/li>\r\n          <li>\u9000\u6b3e\u4ee5<strong>\u52a0\u5143<\/strong>\u6309\u539f\u6263\u6b3e\u91d1\u989d\u652f\u4ed8\u3002\u6211\u4eec\u4e0d\u5bf9\u6c47\u7387\u6ce2\u52a8\u3001\u8de8\u5883\u4ea4\u6613\u624b\u7eed\u8d39\u6216\u60a8\u94f6\u884c\u6536\u53d6\u7684\u8d39\u7528\u8d1f\u8d23\u3002<\/li>\r\n          <li><strong>\u6211\u4eec\u4e0d\u4ece\u9000\u6b3e\u4e2d\u6263\u9664\u652f\u4ed8\u624b\u7eed\u8d39\u3002<\/strong>\u83b7\u6279\u51c6\u7684\u9000\u6b3e\u5168\u989d\u652f\u4ed8\u3002<\/li>\r\n          <li>\u9002\u7528\u7a0e\u9879\u968f\u9000\u6b3e\u91d1\u989d\u4e00\u5e76\u9000\u8fd8\u3002<\/li>\r\n        <\/ul>\r\n      <\/section>\r\n\r\n      <section id=\"rf-11\">\r\n        <h2><span class=\"num\">11<\/span>\u62d2\u4ed8\u4e0e\u4ed8\u6b3e\u4e89\u8bae<\/h2>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>\u5728\u5411\u94f6\u884c\u53d1\u8d77\u62d2\u4ed8\uff08chargeback\uff09\u4e4b\u524d\uff0c\u8bf7\u5148\u8054\u7cfb\u6211\u4eec\u3002<\/strong>\u7edd\u5927\u591a\u6570\u95ee\u9898\u53ea\u662f\u91cd\u590d\u6263\u6b3e\u3001\u5bf9\u6240\u542b\u5185\u5bb9\u7684\u8bef\u89e3\uff0c\u6216\u4e00\u6b21\u6211\u4eec\u672c\u6765\u4e5f\u4f1a\u6279\u51c6\u7684\u53d6\u6d88\u7533\u8bf7\u3002\u53d1\u90ae\u4ef6\u7ed9\u6211\u4eec\uff0c\u901a\u5e38\u6bd4\u94f6\u884c\u5904\u7406\u5f97\u66f4\u5feb\u3002<\/p>\r\n        <\/div>\r\n\r\n        <p>\u5982\u679c\u60a8\u53d1\u8d77\u62d2\u4ed8\uff0c\u6211\u4eec\u5c06\u51ed\u4ea4\u6613\u8bb0\u5f55\u548c\u672c\u653f\u7b56\u63d0\u51fa\u7533\u8fa9\u3002\u5982\u6240\u6d89\u6b3e\u9879\u6309\u672c\u653f\u7b56\u672c\u4e0d\u5e94\u9000\u8fd8\uff0c\u6211\u4eec\u53ef\u4ee5\u6682\u505c\u76f8\u5173\u7684\u4f1a\u5458\u8d44\u683c\u3001\u9ec4\u9875\u3001\u62db\u8058\u4fe1\u606f\u6216\u5e7f\u544a\u4f4d\uff0c\u76f4\u81f3\u4e89\u8bae\u89e3\u51b3\uff0c\u5e76\u53ef\u8ffd\u8ba8\u7531\u6b64\u4ea7\u751f\u7684\u8d39\u7528\u3002<\/p>\r\n        <p>\u672c\u6761\u4e0d\u5f71\u54cd\u60a8\u4f9d\u5b89\u7701\u6cd5\u5f8b\u5411\u53d1\u5361\u673a\u6784\u7533\u8bf7\u62d2\u4ed8\u7684\u4efb\u4f55\u6743\u5229\u2014\u2014\u8be6\u89c1\u7b2c 12 \u8282\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-12\">\r\n        <h2><span class=\"num\">12<\/span>\u60a8\u5728\u5b89\u7701\u6cd5\u5f8b\u4e0b\u7684\u6743\u5229<\/h2>\r\n        <p>\u5b89\u7701\u6cd5\u5f8b\u5e76\u4e0d\u8981\u6c42\u5546\u5bb6\u4ec5\u56e0\u5ba2\u6237\u6539\u53d8\u4e3b\u610f\u5c31\u5fc5\u987b\u9000\u6b3e\u3002\u4f46\u6cd5\u5f8b\u786e\u5b9e\u8981\u6c42\uff1a\u516c\u5f00\u7684\u9000\u6b3e\u653f\u7b56\u5fc5\u987b<strong>\u6e05\u695a\u660e\u786e<\/strong>\uff0c\u4e14\u5546\u5bb6\u5fc5\u987b<strong>\u6309\u5df2\u516c\u5e03\u7684\u653f\u7b56\u6267\u884c<\/strong>\u3002\u672c\u653f\u7b56\u6b63\u662f\u4e3a\u6b64\u800c\u8bbe\u3002<\/p>\r\n        <p>\u6b64\u5916\uff0c\u5b89\u5927\u7565\u7701\u300a<strong>2002 \u5e74\u6d88\u8d39\u8005\u4fdd\u62a4\u6cd5<\/strong>\u300b\uff08Consumer Protection Act, 2002\uff09\u4e3a<strong>\u6d88\u8d39\u8005<\/strong>\u2014\u2014\u5373\u4e3a\u4e2a\u4eba\u3001\u5bb6\u5ead\u7528\u9014\u8d2d\u4e70\u7684\u81ea\u7136\u4eba\u2014\u2014\u5c31\u91d1\u989d\u8d85\u8fc7 <strong>50 \u52a0\u5143<\/strong>\u7684\u4e92\u8054\u7f51\u534f\u8bae\u63d0\u4f9b\u989d\u5916\u6743\u5229\uff0c\u5305\u62ec\uff1a\u5728\u8ba2\u7acb\u534f\u8bae\u524d\u672a\u83b7\u62ab\u9732\u5fc5\u8981\u4fe1\u606f\u65f6\u7684\u53d6\u6d88\u6743\u3001\u670d\u52a1\u672a\u5728\u6307\u5b9a\u65e5\u671f\u8d77 30 \u5929\u5185\u63d0\u4f9b\u65f6\u7684\u53d6\u6d88\u6743\u3001\u4f9d\u6cd5\u5e94\u9000\u6b3e\u9879\u987b\u5728 <strong>15 \u5929\u5185<\/strong>\u652f\u4ed8\u7684\u8981\u6c42\uff0c\u4ee5\u53ca\u5728\u672a\u6309\u65f6\u9000\u6b3e\u65f6\u5411\u53d1\u5361\u673a\u6784\u7533\u8bf7\u62d2\u4ed8\u7684\u6743\u5229\u3002<\/p>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>\u5173\u4e8e\u4f01\u4e1a\u91c7\u8d2d\u7684\u8bf4\u660e\u3002<\/strong>\u516c\u53f8\u4e3a\u7ecf\u8425\u76ee\u7684\u8d2d\u4e70\u4f01\u4e1a\u4f1a\u5458\u3001\u5e7f\u544a\u4f4d\u6216\u62db\u8058\u53d1\u5e03\u670d\u52a1\uff0c\u901a\u5e38<strong>\u4e0d\u5c5e\u4e8e<\/strong>\u8be5\u6cd5\u4e0b\u7684\"\u6d88\u8d39\u8005\u4ea4\u6613\"\uff0c\u4e0a\u8ff0\u6cd5\u5b9a\u6d88\u8d39\u8005\u6743\u5229\u4e00\u822c\u4e0d\u9002\u7528\u3002\u4e2a\u4eba\u4e3a\u672c\u4eba\u51fa\u5e2d\u800c\u8d2d\u4e70\u6d3b\u52a8\u95e8\u7968\uff0c\u901a\u5e38\u5c5e\u4e8e\u6d88\u8d39\u8005\u4ea4\u6613\u3002<\/p>\r\n          <p><strong>\u5728\u8be5\u6cd5\u9002\u7528\u7684\u60c5\u51b5\u4e0b\uff0c\u672c\u653f\u7b56\u7684\u4efb\u4f55\u5185\u5bb9\u5747\u4e0d\u9650\u5236\u6216\u653e\u5f03\u60a8\u5728\u8be5\u6cd5\u4e0b\u7684\u6743\u5229\u3002<\/strong>\u8fd9\u4e9b\u6743\u5229\u4e0d\u5f97\u901a\u8fc7\u5408\u540c\u6392\u9664\uff0c\u4e14\u6548\u529b\u4f18\u5148\u4e8e\u672c\u653f\u7b56\u4e2d\u4efb\u4f55\u4e0e\u4e4b\u62b5\u89e6\u7684\u5185\u5bb9\u3002<\/p>\r\n        <\/div>\r\n\r\n        <p>\u5982\u679c\u60a8\u8ba4\u4e3a\u6211\u4eec\u672a\u6309\u672c\u653f\u7b56\u6267\u884c\uff0c\u8bf7\u5148\u4e0e\u6211\u4eec\u8054\u7cfb\u3002\u60a8\u4e5f\u53ef\u4ee5\u8054\u7cfb\u5b89\u7701\u516c\u5171\u548c\u5546\u4e1a\u670d\u52a1\u5385\uff08Ministry of Public and Business Service Delivery\uff09\uff0c\u8be5\u90e8\u95e8\u8d1f\u8d23\u5904\u7406\u6d88\u8d39\u8005\u6295\u8bc9\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-13\">\r\n        <h2><span class=\"num\">13<\/span>\u672c\u653f\u7b56\u7684\u4fee\u6539<\/h2>\r\n        <p>\u6211\u4eec\u53ef\u80fd\u66f4\u65b0\u672c\u653f\u7b56\u3002\u66f4\u65b0\u540e\u7684\u7248\u672c\u5c06\u5728\u672c\u9875\u9762\u516c\u5e03\uff0c\u5e76\u6807\u6ce8\u65b0\u7684\u751f\u6548\u65e5\u671f\u3002<\/p>\r\n        <p><strong>\u9002\u7528\u4e8e\u67d0\u7b14\u8d2d\u4e70\u7684\uff0c\u662f\u60a8\u4ed8\u6b3e\u5f53\u65e5\u751f\u6548\u7684\u7248\u672c\u3002<\/strong>\u672c\u653f\u7b56\u7684\u4fee\u6539\u4e0d\u5f71\u54cd\u60a8\u5df2\u4e0b\u5355\u8ba2\u5355\u7684\u6761\u6b3e\u3002<\/p>\r\n      <\/section>\r\n\r\n      <section id=\"rf-14\">\r\n        <h2><span class=\"num\">14<\/span>\u8054\u7cfb\u65b9\u5f0f\u4e0e\u8bed\u8a00<\/h2>\r\n\r\n        <div class=\"contact-box\">\r\n          <p class=\"org\">\u52a0\u62ff\u5927\u52a0\u4e2d\u5efa\u7b51\u534f\u4f1a<br>Canadian Chinese Construction Association<\/p>\r\n          <dl>\r\n            <dt>\u5730\u5740<\/dt>\r\n            <dd>3445 Kennedy Road, Toronto, Ontario, Canada M1V 4Y3<\/dd>\r\n            <dt>\u7535\u8bdd<\/dt>\r\n            <dd>647-906-2638<\/dd>\r\n            <dt>\u7535\u5b50\u90ae\u7bb1<\/dt>\r\n            <dd><a href=\"mailto:info2.ccca@gmail.com\">info2.ccca@gmail.com<\/a><\/dd>\r\n            <dt>\u90ae\u4ef6\u6807\u9898<\/dt>\r\n            <dd>\u8bf7\u5728\u90ae\u4ef6\u6807\u9898\u4e2d\u6ce8\u660e\"\u9000\u6b3e\u7533\u8bf7\"\u6216\"Refund Request\"\u3002<\/dd>\r\n          <\/dl>\r\n        <\/div>\r\n\r\n        <div class=\"note\">\r\n          <p><strong>\u8bed\u8a00\u3002<\/strong>\u672c\u653f\u7b56\u4ee5\u82f1\u6587\u53ca\u4e2d\u6587\u53d1\u5e03\u3002<strong>\u82f1\u6587\u7248\u4e3a\u6b63\u5f0f\u7248\u672c\u5e76\u5177\u6709\u6cd5\u5f8b\u6548\u529b<\/strong>\uff0c\u4e2d\u6587\u7248\u4ec5\u4f9b\u53c2\u8003\u3002\u5982\u4e24\u8005\u4e4b\u95f4\u5b58\u5728\u4efb\u4f55\u5dee\u5f02\uff0c\u4ee5\u82f1\u6587\u7248\u4e3a\u51c6\u3002<\/p>\r\n        <\/div>\r\n      <\/section>\r\n\r\n    <\/article>\r\n\r\n  <\/div>\r\n<\/div>\r\n<script>\r\n(function(){\r\n  var root = 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